Delete your data

There is no account to delete

Your documents are local and you delete them on the device. Support mail you send us and store purchase records are separate.

This page covers the [cutdoc] app, published by CUTDOC, LLC, Republic of Armenia. There is no [cutdoc] account or login. Local document processing does not create a server copy with us; voluntary support mail is a separate flow described below.

Delete inside the app

The buttons below are named as they appear in the English version of the app; the Russian names are in brackets. The app also has an Armenian interface, where the same buttons are named in Armenian.

• On the home screen, under Saved documents, each saved result has a Delete (Удалить) button. The confirmation says that the saved anonymized ZIP will be permanently removed from this device.
• For the document set you are working on, the Delete (Удалить) button on the home screen asks you to confirm that all documents and saved results in this set will be permanently removed from this device.
• In Settings (open them from the home screen): Delete all saved documents (Удалить все сохранённые документы). The confirmation says that all saved anonymized results will be permanently removed from this device.

The app always asks you to confirm and shows Deletion in progress (Выполняется удаление) while it works. Deleted files are removed from the app’s storage.

Uninstall the app

Uninstalling [cutdoc] removes the app and everything it stored. The app’s files are not copied to Google’s cloud backup or to another device, so nothing comes back if you reinstall.

What stays

Files you already saved to a folder or sent to someone are outside [cutdoc]; delete those copies yourself if you need to. Your original file was never changed, so it stays where it was.

Deleting local documents or uninstalling the app does not cancel the subscription and does not delete purchase records held by Google. Manage or cancel the subscription in Google Play. Requests about support mail go to info@cutdoc.tech.

If you emailed us

You can request deletion of correspondence sent to support. Write to info@cutdoc.tech, from the same address if possible, and do not attach documents. We delete the correspondence at once, at the latest within 3 working days, and confirm deletion within 3 working days afterwards. If you do not request deletion, correspondence is normally deleted 12 months after the last message. Where the law requires us to retain part of the correspondence, or it is needed to defend a legal claim, deletion may be restricted to the extent the law permits. Our response will explain what remains and why. See How long we keep data.